Refund and Returns Policy

Effective Date: January 8, 2025

At VYVESONALI, we aim to provide high-quality products. If for any reason you’re not satisfied with your purchase, we offer a comprehensive refund and returns policy to ensure your satisfaction.

Return Process:

• You have 30 days from the date of receipt to request a return.
• Items must be unused, in original packaging, and in the same condition as when received.
• Please contact us to initiate a return, and we will provide instructions.

Refunds:

• Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original method of payment within 7-10 business days.

Non-Returnable Items:

• Personalized items, sale items, and gift cards are non-returnable.
• Items damaged by misuse or not in their original condition cannot be refunded.

Shipping for Returns:

• You will be responsible for the shipping costs associated with returning items. Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or damaged items).

Exchanges:

• If you need an exchange, please contact us to arrange a replacement. We will guide you through the process.

If you have any questions about our refund and returns policy, please contact us at:
Email: info@vyvesonali.com
Phone: (918) 655-6838
Website: vyvesonali.com

Last Revised: January 8, 2025